The Montreal Guest Services Standard
White-Glove Service
Elite Care Standards
Concierge Delivery
We adhere to the rigorous professional protocols expected at Montreal’s five-star properties, ensuring seamless care for your companion.
Safety and discretion are paramount. Our handlers are trained for the secure, quiet reliability required in luxury hotel environments.
Enjoy real-time updates and effortless coordination through your hotel concierge, keeping you connected throughout your stay.
Services & Rates
In-Room Pet Sitting (Short Stay)
$45 / hour
$45 per hour for the first 3 hours.
In-Room Pet Sitting (Extended Care)
$40 / hour
Enjoy a reduced rate of $40 per hour after the first 3 hours.
Late-Night & Short-Notice Bookings
$20 / fee
Bookings extending past midnight are subject to a $20 late-night service fee. Bookings made less than 12 hours in advance are subject to a separate $20 short-notice service fee. Both fees may apply when applicable.
Curated Multi-Day Stays
Custom Rate
Bespoke care packages for long-term visiting guests who require a dedicated partner throughout their stay.
All rates in CAD. Custom concierge packages available upon request for our hotel guests in Montreal.
Concierge & Guest Inquiries
Whether you’re a hotel concierge or a visiting guest, submit your request below and we’ll coordinate premium in-room dog care tailored to your stay.
About the Founders
Suzie
Co-founder Suzie brings over 11 years of professional pet care mastery and a deep-rooted history in hotel-focused concierge services. Her commitment to white-glove, five-star standards ensures that every pet receives the same level of refined attention and safety as their owners in Montreal’s most prestigious hotels.
Madina
With more than 10 years of experience in high-end hospitality and elite guest relations, co-founder Madina specializes in personalizing the concierge experience. Her focus on discretion and exceptional human-to-pet service provides a seamless, stress-free stay for international travellers and hotel teams alike.
FUTURE AMENITIES: CHILDCARE • PHOTOGRAPHY • WELLNESS
Expanding our white-glove services to include tailored childcare, rejuvenating wellness treatments, and professional photography. Every detail is curated to enhance your boutique hotel experience in Montreal.